Can I get a copy of my personal data?

Yes. Go to Profile > Security > Privacy Request or email privacy@pestabet.club. We will verify your account first, then prepare the data we can share under the rules that apply.

Reference

Your Privacy Choices Stay Clear

Privacy controls for your account, wallet, device, and game activity sit in one policy, so you know what we collect before you open an account.

Account data explainedDANA, OVO, GoPay, QRISCookie choicesPrivacy request path

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How This Policy Protects You

pestabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data boundaries help you decide whether to join pestabet and how to manage your account after that. We use this Privacy Policy to explain the data you give us during account creation, wallet checks, login security, cookie consent, and service contact. Your phone number, account

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name, device signals, payment confirmations from DANA, OVO, GoPay, and QRIS, and game-session records such as Live Roulette or Crash Games may be used to run the account, detect misuse, answer your requests, and meet legal duties. We do not sell your personal data. Access and
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eligibility depend on local law and are available only where local law permits. If a rule changes in your area, we may adjust access, retention, or verification steps while keeping your privacy request path open.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get Privacy Help Without Waiting

A privacy question should not send you through unrelated menus. We keep contact paths close to your account screen so you can ask about cookie settings, wallet records, device history, or a correction request while the details are still fresh. You can start from live chat, WhatsApp, or email, and we may ask for an account step such as Profile > Security > Privacy Request to confirm that the request comes from you.

Team online

Live chat privacy queue

Use live chat inside the account menu from 09:00 to 01:00 WIB. Tell us which data matter you want checked, such as cookie consent, device history, or payment records linked to DANA or QRIS.

Email privacy desk

Send longer requests to [email protected] when you need a copy, correction, or deletion check. Include your account name and registered phone number, but never send a wallet PIN or one-time code.

WhatsApp identity check

WhatsApp support can point you to the right privacy step from 09:00 to 01:00 WIB. For safety, we may move sensitive requests back to the account area before making changes.

ACCOUNT CARE

What We Do With Your Data

Privacy work happens in small account moments: when you log in on a new phone, approve cookies, check Mahjong Panda, or confirm a GoPay payment.

Account details

During sign-up, we collect details needed to create and protect your account, including your account name, phone number, password signal, and login time. We use them for access checks and privacy request matching.

Payment records

DANA, OVO, GoPay, and QRIS confirmations create wallet records that help us match deposits, handle disputes, and trace account changes. We keep only the payment data needed for those account purposes.

Cookie choices

Cookies remember language, session state, and consent choices so you do not repeat the same step on every visit. You can change browser cookie settings, though some account checks may need session cookies.

Device security

When your login changes device or location pattern, we may add verification before showing account details. This protects wallet records, profile settings, and privacy request tools from access that is not yours.

Retention timing

We keep account and payment records only as long as needed for service, dispute handling, security, and legal duties. When those reasons end, we delete or anonymise data in our operating systems.

Change requests

You can ask us to correct data that is wrong, close unused account details where allowed, or send a copy of your personal data. Start from Profile > Security > Privacy Request.

Privacy Questions Before You Join

Before you create an account, you may want to know what is collected, who sees it, and how to change it later. These answers focus only on privacy, not promotions or game rules. If your question involves a sensitive account record, contact us through the account area so we can confirm ownership before acting.

We collect the details needed to create and protect your account, such as account name, phone number, login device, consent choices, and wallet confirmation records from DANA, OVO, GoPay, or QRIS.

Yes. Go to Profile > Security > Privacy Request or email [email protected]. We will verify your account first, then prepare the data we can share under the rules that apply.

Cookies keep your session active, remember consent choices, and help protect sign-in attempts. You can manage cookies in your browser, but turning off session cookies may affect account access and privacy forms.

We use payment confirmations to match wallet activity, handle disputes, and meet account duties. We do not sell those records, and only relevant service or payment partners receive data needed for the request.

Yes, if the change passes account checks. Start in Profile > Security > Privacy Request, then follow the verification step. We may ask for a fresh login before updating sensitive contact data.

Retention depends on the type of record. Session data may be shorter, while payment, security, and dispute records may be kept longer where required for service needs or legal duties.

Log out, clear saved browser sessions, and change your password from the account security screen. Then contact support from 09:00 to 01:00 WIB if you want recent device access checked.

Your Privacy Choices Stay Clear

Get Privacy Help Without Waiting

Live chat privacy queue

Email privacy desk

WhatsApp identity check

What We Do With Your Data

Account details

Payment records

Cookie choices

Device security

Retention timing

Change requests

Privacy Questions Before You Join

01 What data do you collect when I open an account?

02 Can I get a copy of my personal data?

03 How do cookies affect my privacy on pestabet.club?

04 Do DANA, OVO, GoPay, or QRIS details stay private?

05 Can I correct my phone number or account details?

06 How long do you keep my account data?

07 What should I do if I shared my phone?

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